Discover more in our FAQ
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How long does shipping take?
How long does shipping take?
We’re committed to getting your order to you as quickly as possible! Typically, the estimated delivery time is made up of two parts: fulfillment time and shipping time. On average, it takes about 2–7 business days for your order to be processed and fulfilled. Once your order is fulfilled, shipping times will vary based on your location. The average order takes 10 days to arrive to you.You can view our full shipping policy here.
How can I track my order?
How can I track my order?
Once you place your order, you'll receive a confirmation email to confirm your purchase. After your order has been processed and your items are ready, we’ll send you a separate email containing tracking information. This will allow you to keep an eye on your package as it makes its way to you! If you have any questions in the meantime, don’t hesitate to reach out to us.
Do you ship internationally?
Do you ship internationally?
Yes, of course! We offer international shipping. Delivery times and costs vary by destination. You’ll receive tracking information to monitor your order’s progress
What payment methods do you accept?
What payment methods do you accept?
We accept all major cards and digital wallets:
Visa, Mastercard, American Express (Amex), Discover, Diners Club, PayPal, Shop Pay, Apple Pay, Google Pay, Bancontact, iDEAL
All payments are processed securely. Digital wallets (Apple Pay, Google Pay, Shop Pay) may appear only on supported devices/browsers and in eligible regions.
What are your sizing options?
What are your sizing options?
We aim to be size inclusive brand and we offer a wide range of sizes from XS to 4XL. (varies by product). For the best fit, please refer to our detailed size chart, which includes measurements and guidelines to help you choose the perfect size for your needs
General Inquires
What is your return and refund policy?
What is your return and refund policy?
We want you to be completely satisfied with your purchase! For full details on how to make a return or request a refund, please visit our Return and Refund Policy page. There, you’ll find everything you need to know about eligible returns, timeframes, and how to start the process. If you have any questions, feel free to reach out to our customer support team—we’re here to help!
How do I care for my products (washing instructions, etc.)?
How do I care for my products (washing instructions, etc.)?
Care instructions vary depending on the product, but all our apparel comes with detailed washing and care guidelines on the inside label to help you keep it looking its best. Be sure to check the label upon receiving your item for the recommended instructions specific to your garment!
What should I do if I have a question that isn’t answered here?
What should I do if I have a question that isn’t answered here?
If you have any additional questions, don’t hesitate to reach out! Just email us at info@balkanish.com, and we’ll be happy to assist you.
Sales & Promotions
20% OFF SITEWIDE — BLACK FRIDAY TERMS & CONDITIONS
20% OFF SITEWIDE — BLACK FRIDAY TERMS & CONDITIONS
Eligibility:
This promotion applies to all products available on Balkanish.com unless otherwise specified.
Offer Details:
Customers will receive 20% off their entire order during the promotional period.
Discount is applied automatically at checkout—no code required.
Combinability:
This offer cannot be combined with any other discount codes, bundle deals, automatic discounts, or promotional pricing.
The only exception: It can be combined with Free Shipping on orders over $200 USD.
Product Availability:
Offer applies only to products currently in stock and available in the customer’s shipping region.
No rain checks or future credit will be offered for sold-out items.
Exclusions:
Certain specialty bundles, limited-edition items, or country-restricted items may be excluded at Balkanish’s discretion.
Returns & Exchanges:
Refunds for orders placed with this promotion will reflect the discounted price paid, not the original full price.
If a return results in the order falling below the free-shipping threshold, shipping charges may be deducted from the refund.
Duration:
This offer is valid only for the advertised Black Friday promotional window.
Balkanish reserves the right to modify or end the promotion at any time without prior notice.
Currency:
All pricing, discounts, and qualification thresholds (including free shipping minimums) are listed in USD.
Free Shipping over $200 USD
Free Shipping over $200 USD
Offer Eligibility
Free standard shipping is available on orders totalling $200 USD (or equivalent in your corresponding currency for international shoppers) or more (before taxes and after any discounts or promotional codes are applied).
Shipping Method
- Free shipping applies to standard ground shipping.
- Estimated delivery times may vary by location and carrier but generally range from 5–8 business days.
- We are not responsible for delays due to carrier issues, weather conditions, or other factors beyond our control.
Limitations
- Not valid on previous purchases or in combination with other shipping offers.
- Offer does not apply to oversized or heavy items that may incur additional handling fees.
Promotion Period
This offer is ongoing but subject to change or termination at any time without notice.
Right to Modify
We reserve the right to alter or cancel this promotion at our discretion without prior notice.
DISCOUNT CODE: BUY 3, GET THE 4TH FREE — TERMS & CONDITIONS
DISCOUNT CODE: BUY 3, GET THE 4TH FREE — TERMS & CONDITIONS
Eligibility:
This promotion applies exclusively to Baby Bodysuits and Toddler Tees sold on Balkanish.com.
Offer Details:
Customers must add 4 eligible items (baby bodysuits and/or toddler tees) to their cart.
The lowest-priced item will be discounted to $0 (free).
Discount will apply when using the designated discount code at checkout.
Combinability:
This offer cannot be combined with any other discounts, automatic promotions, or sitewide percentage-off sales.
The only exception: It can be combined with Free Shipping on orders over $200 USD.
Promo Code Requirement:
Customer must enter the valid discount code at checkout to redeem the offer.
Only one code can be used per order.
Product Availability:
Offer applies only to products currently in stock and available in the customer’s shipping region.
No rain checks, substitutions, or future credits will be issued.
Returns & Exchanges:
Returns or exchanges must include all items from the qualifying bundle.
If a return results in fewer than 4 qualifying items remaining, the discount becomes invalid and the refund will be adjusted accordingly.
Duration:
Balkanish reserves the right to modify, extend, or end this promotion at any time without prior notice.
Fair Use:
This offer is intended for personal use. Balkanish may cancel orders that appear to violate fair-use guidelines (fraudulent activity, excessive quantities, etc.).
Currency:
All pricing and qualifying thresholds (including free shipping minimums) are listed in USD.
Can I collaborate or partner with Balkanish for promotions?
Can I collaborate or partner with Balkanish for promotions?
Absolutely! We’re always excited to make new Balkan connections. For all inquiries on partnerships and collaborations, please reach out to us at info@balkanish.com. We’d love to hear from you!






